Forum Discussion
Tangelo
Advisely Partner
8 months agoTo further add to Jessica-Lamb avoiding duplication is not only key to streamlining the SOA but also a means to mitigate compliance issues. All too often we see information being replicated (e.g. disclosure of fees), this not only adds unnecessary length to the document, but there's also a risk (especially if manually included) that information is inconsistent.
Businesses should also be mindlful of stripping out any "educational content" from the SOA and providing these as information sheets/flyers. Sometimes less is more so it's important to distinguish between what "must" be in the SOA vs what is "nice to have".
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- 4 months agoMahesh