Hi Tamara-Morey, a great question and such a time consuming part of the process! I was recording notes and sending to my adminstrator to transcribe, however this is still very inefficient. The last 6 months I've started transcribing to a word document, then copying to the xplan file (still too many steps!). I'm pretty sure there's a way to do it straight into xplan, so if anyone knows how to do this I'd be very appreciative! I think the next step in our journey is to start recording/transcribing online meetings and have AI summarise for the file. I've been hearing a lot about this and sounds like a very efficient way of doing things. Again, if anyone is doing this already, I'd love to hear how it's going and the mechanics behind it? Also, is there an alternative to this for face to face meetings?