Forum Discussion
sarah.burke38
2 months agoVirtual Explorer
How to force completion of specific fields as a thread outcome?
Hi Everyone,
Can you please assist me in finding out how to force specific field completion as an outcome on a thread
I'm trying to test the screen below as outcomes and I can't quickly see how t...
zita.white
2 months agoIress Team
Hi sarah.burke38,
I’ve tested the functionality for updating both custom and standard date fields in standalone tasks and tasks within threads, and everything worked as expected.
Starting with a blank date field, I used your task outcome criteria of "task completion date plus 0 days", completed the task, and the date was populated with today’s date. I then changed the task outcome criteria to "task completion date plus 1 day", and upon completing the task, the same field was updated to tomorrow’s date.
Could you please reach out to our support team to raise the issue you're experiencing? They’ll be able to investigate your specific scenario and site configuration.
Regards,
Zita White