How often are software applications used in advice document generation for initial advice (SOA)? Select one Almost always Mostly Sometimes Almost never
For the documents prepared in-house (i.e. not using the services of external paraplanning resources), on average, how many hours does it take you to produce a strategy paper for your average new client?
For the documents prepared in-house (i.e. not using the services of external paraplanning resources), on average, how many hours does it take you to produce a basic new client statement of advice (normally single issue, single strategy, individual or household entity, no business owners, no family trusts, no estate planning, not requiring significant modelling.)
For the documents prepared in-house (i.e. not using the services of external paraplanning resources), on average, how many hours does it take you to produce a complex new client statement of advice (normally multiple issues, multiple strategies, multiple entities, including business owners, family trusts, estate planning, tax implications and significant data gathering and modelling.)
For the documents prepared in-house, how many different software applications are used? Select one One Two/Three Four or more
How many different applications are used to manually enter client data into? Select one Only 1 Two - Three More than 3
For the documents prepared in-house (i.e. not using the services of external paraplanning resources), on average, how many hours does it take to produce review documents for an average existing client?
How often are software applications used in the advice document generation for ongoing advice (ROA)? Select one Almost always Mostly Sometimes Almost never
Is there a process to manage ongoing client reviews? Select one Yes - manual Yes - part manual and part automated Yes - fully automated No
Is there an onboarding process for new clients? Select one Yes - manual Yes - part manual and part automated Yes - fully automated through software No
How often are "A" category clients (or very best clients) contacted during the year? Select one Less than 5 times Between 5 & 10 times More than 10 times
How often are software applications used to communicate with clients? Select one Almost always Mostly Sometimes Almost never